Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Mary M.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Clear communication and friendly

  • Eva C.06-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My sales associate Mike and the sales manager Bryan where absolutely amazing and saved me from making a huge mistake somewhere else because they cared and took the extra steps to help me. I highly recommend them and to end the deal the finance manager was also friendly and helpful.

  • Janis M.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Alan P.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ryan W.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great service and great people. Everything was handled very professionally.

  • David S.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Customer service is second-to-none. Heath and everyone served me well. I am a happy customer.

  • Romeo G.06-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Leonard E.06-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    My service advisor was very professional and courteous. My repair time was efficient.

  • Randall B.06-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Always a pleasant experience when I need service at this Dealership.

  • Antonio M.06-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Quick and responsive service advisor! Every step of the way I was informed, and did not need to continuously ask for updates.