Average Score (411 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.7 Average

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  • David C.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Been a customer of Jenkins VW in Leesburg FL, everytime I go or even if it’s a spontaneous issue with my car, they get me in fast and the service is effective . Definitely recommend these guys for any of your VW needs.

  • Gizelo O.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Outstanding customer service experience. From appointment set up to service completion. Thank you

  • Brittany H.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Heath is always wonderful!

  • Jeffrey M.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Everything was as promised with no surprises.

  • George S.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    We were very happy the way Matt the service Rep handled our problem. He listened to my explantation and told us to bring the car in to check out the problem immediately. The problem was corrected and we were on our way. That is service at its best. Thank you Matt and thank you all at Leesburg VW!

  • Donna W.09-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everyone was great!

  • Patricia H.09-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent service and professional staff

  • Cindie B.09-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Ann H.09-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    I had to wait 2 hrs, with an appointment, to have my week old Taos checked for a faulty sensor. Fortunately, I had a good book to pass the time and the coffee selection is great!

  • Bruce H.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very quick visit for an oil change. Pleasant and informed staff, nice waiting room too.