Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Dan S.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Jaco E.07-06-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Super friendly,and felt comfortable from the start,did not once felt like I’m getting pushed into a sale !

  • John H.07-05-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Repairs were done accurately and in a timely manner. Brittany was great to work with.

  • Thomas M.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jose A.07-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Heath my service advisor was very helpful and the service technician performed a great job. Thanks to all the recommended services my car is running great.

  • Donna W.06-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The service and parts team are always on point with quick service and fast repairs.

  • Christine G.06-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I've always had great experiences at Leesburg VW and this time was the same.

  • Ken W.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I always receive the best customer service at the Leesburg Volkswagen. As long as I live in Florida I will continue to have our Atlas serviced here. We’ve been fortunate to get Brittany to handle our service the last 3 visits. Nobody likes taking their vehicle in to be worked on, but she goes the extra mile to make sure we are never inconvenienced and stays in communication with me by text throughout the process. Everyone at Leesburg Volkswagen is friendly and helpful though. I love that the results of the mechanical work has been consistently good and that we have a reliable resource to fix our vehicle or continue routine maintenance near to our home.

  • Robert S.06-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Brittany H.06-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Heath is always the best!!