Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Katherine O.07-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Always treated like I'm the most important customer when I arrive. Work done promptly. Friendly atmosphere and comfortable waiting area.

  • Jack T.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • George B.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Shawn S.07-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • John M.07-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    GREAT SERVICE

  • Alan P.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    We have had wonderful service from Heath Hafenstine and it is because of him that we keep coming back. Everyone there is so nice and customer service oriented.

  • George D.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service department!

  • Christine Y.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Amanda E.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent customer service

  • Flossie L.07-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The best service I have ever had there. All due to Heath the service manager