Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Jessica S.12-03-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    From the moment that we walked into Leesburg Volkswagen, we felt so at ease. Steven was the first to approach us and from the first introductions it was smooth sailing! Next, we met the Sales Manager and he was so down to earth and just seemed to be a very genuine person… every person thereafter was just great! The whole process was so smooth! Thank you!

  • Wallace M.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    They were very tentative to letting me know what they were doing while the car was in the shop. The service advisor was very friendly and even knew who I was when I walked in the door.

  • Dorothy B.12-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very professional no pressure sales service. Isabella our sales lady did a wonderful job helping me make my final decision!

  • Sheila T.12-02-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Robert M.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Friendly customer service personnel (Brittany and Heath) were helpful, communicated well, and over achieved my expectations. The waiting area was clean, and well maintained. In all my recent trips to this dealership, everyone I ran into was professional, friendly, and well mannered. One of the best dealership experiences I have had. Thank you!

  • Angela B.12-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our salesperson, was absolutely excellent! He went above and beyond to ensure satisfaction with my new vehicle by syncing my phone and even adjusting the trunk lift gate to fit my shorter statue.

  • John C.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Michael R.11-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    I really appreciated ty and the service and environment he had provided and created

  • George S.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service model & process

  • Glenn S.11-30-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Your staff and store was great