Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Kimberly P.12-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Carole M.12-11-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Allan R.12-08-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Car is riding rough too much air in the tiers Plus we were told the car would be cleaned… didn’t happen

  • Glenn T.12-08-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Timothy M.12-07-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Laurie L.12-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I was at a local shop and had my car inspected. They noticed that my brake pads needed to be done while I was getting an oil change. So I brought it to Volkswagen for the brake pads to be done and the salesman tried to convince me that I needed my rotors completely replaced. Not even the recommendation of pads being replaced or resurfaced. I understood what work needed to be done on my car, and the fact that you tried to take advantage of me was completely wrong.

  • Alex G.12-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Professional, efficient

  • Matt K.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • William T.12-05-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Fredericka and the entire crew at Leesburg VW was excellent. The entire sale process was professional and stress free.

  • Joel B.12-04-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Both Stephen and the sales manager went above and beyond to help us find a deal that worked for our family.