Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Luis D.01-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I would like to say service rep was the most helpful in taking in my car and with the help of service tech my car was fixed in a matter of hours. I've have known Ty for several years. He's always been a honest and caring service rep. I feel close enough to consider him a friend.

  • Denise S.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Brian T.01-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    I was late to my service appointment. Brittany promptly greeted me and started in the service. The technician sent me text with recommendations and Brittany followed up. I declined today due to budget. But I do know what repairs I need in the near future. Brittany was kind and professional. I will be back to address the issues.

  • Mayra R.01-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Nice dealership, courteous people, adequate wait time.

  • Bruce H.01-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I was only getting an oil change during this visit. Although I had an appointment, the service dept. was very "jammed" when I arrived. Brittany did a good job of keeping my progress updated and letting me know that they were doing everything to make my visit as quick as possible.

  • Angela H.01-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Stephanie R.01-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everyone was informative and personable.

  • Eric D.01-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Ron T.01-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I had to wait a few hours but that was understandable. Treated nicely and with respect, good people working in Leesburg.

  • Lucy B.01-13-2025

    TYPE:SalesMODEL:JettaYEAR:2024