Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

Models
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  • Joel H.01-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The dealer is top drawer.

  • Bertie P.01-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Aj Q.01-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service and helpful personnel

  • Susan B.01-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    They were ready at my appointment time and kept me updated.

  • Donna-marie W.01-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I absolutely appreciated all the help Jean, Vincent, Kyle and Isabella provided throughout the deal. They were amazing throughout the sales process and knowledgeable.

  • John N.01-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    All were helpful, knowledgeable, respectful and pleasant.

  • Jose A.01-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Great service from the service advisor. The service advisor was Heath. He was very helpful and took care of all my issues. Also the quality of the service technicians. The technician was Scott, he performed an amazing job.

  • George B.01-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Brittany kept me informed and was responsive to my inquiries.

  • Antonio M.01-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I chose this rating due to the ease and experience that Leesburg VW has given me for my vehicle problem that I was experiencing. My service advisor Heath was very responsive, punctual and very communicative with my needs in regards to my vehicle.

  • Kellee W.01-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2024