TYPE:ServiceMODEL:ID.4YEAR:2021
Heath was prompt and efficient is scheduling 2 ID.4 recalls.
Average Score (386 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Great service
TYPE:ServiceMODEL:BeetleYEAR:2018
Super efficient staff and great service.
TYPE:SalesMODEL:AtlasYEAR:2025
Enjoyed working with the team at Jenkins Leesburg Volkswagon.
TYPE:ServiceMODEL:AtlasYEAR:2024
The service advisors are all great, but clearly there's an issue with quality control at the dealership
TYPE:ServiceMODEL:TiguanYEAR:2022
Very professional and knowledgeable service department, got me in on a same day repair and had me out the door very quick!!
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service was great.
TYPE:ServiceMODEL:TiguanYEAR:2018
Heath was attentive and kind, and did not make me feel pushed to do anything I didn’t want to do. Service times met my expectations and the waiting area was clean, comfortable, and snacks and beverages were appreciated.
TYPE:ServiceMODEL:TaosYEAR:2022
Staff great, annoyed that I have to replace my brakes every year and am told, “ Volkswagen designs their car brake systems that way” really? In 2025 you can’t design brake pads? I’ve owned 8 vw’s and be er replaced brakes that often.
TYPE:ServiceMODEL:ID.4YEAR:2024
Everyone is always extra nice and always letting me know what extra deals they offer to save me money thank you