Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Mary O.02-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Lucas in Leesburg, FL was very informative and positive. Never pushy but made sure he knew to get info by asking questions.

  • Jermaine H.02-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Kim S.02-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Shane K.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Excellent customer service. I appreciate the courtesy ride and complete attentiveness.

  • Gary L.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Vincent H.02-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • James H.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Scheduled an appointment for an oil change, still had 1.5 hour wait.

  • Katherine C.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    You have been harassing me with requests for answering your survey. It has me questioning whether or not the dealership is insecure about its service. Stop contacting me after a simple oil change, it’s ridiculous.

  • William S.02-12-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Thomas R.02-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018