Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

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  • Edward B.03-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Jennifer Y.02-28-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Walter H.02-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    They did the recall services that I needed in the time that they had mentioned.

  • Tom H.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Amanda E.02-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Brittany was pleasant and service was qreat.

  • Donna W.02-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Heath did a great job helping me to get my wipers replaced.

  • Crystal V.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Cathi C.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    First off, Brittany was great! She was personable and understanding of my issues. I rated this section a 4 because I was blindsided when I drove up and was told that Ty was no longer employed! He and I have professional history with my laundry list of the problems I've had with this vehicle. I am very disappointed that he is gone, but mostly that you deleted ALL of our texting history as well! Some things were documented in my file but some were not, so now we will never know just how many videos I have sent Ty over the last full year of the technical and mechanical problems I've had!

  • Michael R.02-26-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Richard W.02-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    They worked with us very hard to help us get our new car.