Average Score (411 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.7 Average

Models
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  • Jose A.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Nicole P.09-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Antonio M.09-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    The ease of making an appointment, to the professionalism of the employees always makes it very easy to never take my Volkswagen anywhere else.

  • Ann H.09-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I appreciated the ease and timely manner in which I turned inmy 2022 Tiquan in for a 2025 Taos.

  • Neisy C.09-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The service was excellent, Mr. Michael who served us and sold us the car was excellent in every way.

  • Khadijah H.09-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Janet M.09-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Matt has very good customer service. Kept me informed regarding my VW service. He is an asset to Jenkins.

  • Angelina P.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything was great.

  • Christina M.09-09-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Ralph Q.09-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The entire experience from the first step in through every interaction. I was accommodated for time, arranging for financing and shown cars available by Leroy.