Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

Models
Types of Survey
Filter by

  • Warren O.04-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Julie D.04-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Shauntay J.04-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Jeanne W.04-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Matthew was wonderful! 5 stars!

  • Robin C.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kellie B.04-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Richard O.04-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Fantastic experience great drivers dropping off and puking up

  • Lawrence M.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I needed a tire replacement and wanted the original equipment tire. I called and spoke to Lakeshia Caraballo. She indicated the tire was in stock and told me to come in. Tire was replaced quickly. I am well satisfied with the service as well as the service representative.

  • Troy T.04-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everything has been fantastic . Thank you.

  • Fernando L.04-08-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Like always very satisfying.