Average Score (386 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

386 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Geraldine O.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    My experience was very pleasant. I brought the car in for its first yearly service and was treated very professionally and with friendly service. I waited for the car in a comfortable area with coffee and snacks. My car was done in a timely manner and it was washed. I was very happy.

  • Kimberly M.05-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Easy and good service

  • Mariann G.05-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I was having some problems with my GPS and the technician was able to solve the problem.

  • Ignacio S.05-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Diane K.05-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    They went above and beyond procuring the vehicle I wanted from Tampa. It was actually ready when I picked it up. All of our paperwork was pre-signed so I didn’t have to deal with it upon delivery. I almost always sell my vehicle privately - didn't have to this time. Their trade in offer was fair so we saved a bit on sales tax. One of the employees actually took me out so I could refamiliarize driving a manual GTI. Ford forget to detail my Bronco Sport pretrade in but they didn’t make a fuss. The dealership is clean and modern - not all beat up and stodgy. If I were younger I go back to selling VW.

  • Sabrina P.05-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Brenda F.05-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Steve R.04-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Johann W.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • James H.04-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025