TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (386 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Excellent customer service both before and after the repairs were complete.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:SalesMODEL:TaosYEAR:2025
After I agreed to the trade my new vehicle sat for over an hour before it went back to service for prep. That cost me more than an hour at the dealership, it took over 3 hours to complete transaction. Since I was trading a 2024 for a 2025 Taos my sales man should have pointed out that I would not have SiriusXM radio or keyless entry. I was surprised these were not included as I drove away.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:SalesMODEL:AtlasYEAR:2025
I have shopping with Leesburg’s since 2019 and this Atlas was my 3rd one. I always get the best price and friendly customer service.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2024
Heath Hafenstine was exceptional from the moment I met him. He listened as I explained the issue I was having with my driver's side seat belt not latching. He assured me he would check it out and take care of it. He was knowledgeable, professional, courteous and respectful...all the right personality traits to ensure a quality service experience. Leesburg VW is lucky to have him! Thanks again, Heath.
TYPE:SalesMODEL:TiguanYEAR:2025
We were treated as valued customers from the moment we entered the dealership. Our salesperson Mike Adler was incredible - we wanted a new Tiguan which they didn’t have yet. He called us as they were receiving their delivery and found exactly what we wanted.
TYPE:ServiceMODEL:TaosYEAR:2024
Service advisor did an excellent job keeping us informed and taking care of our vehicle.